Hilly
The digital assistant designed for health teams
A virtual assistant to interact with patients and collect real data for disease management.
Patient Questionnaire
Message from UpHill
Since your hospital discharge after knee surgery have you felt any of the following?
Patient response
Alert signs found!
Resolve
Dismiss
Patient Questionnaire
Automations
Automated actions
Recommendation
Upscale your analgesia medication
Communication
Patient advised about warning signs
Engage patients and keep regular touchpoints
Extend HCPs-patient communications beyond the walls of the hospital and ensure that both are regularly updated on how the condition is progressing and on treatment status.
Triage patients even before they come into the hospital
Reduce hospital wait times, appointment times, unnecessary treatments, and hospital readmissions by connecting patients with the right HCPs.
Use PROMs/PREMs to move patients journeys
Hilly collects data for condition management and uses this information to update a patient’s progress. This allows for issues to be flagged, quick decisions to be made, and follow-ups.
Give healthcare professionals time to focus on what matters: the patient.
With a virtual assistant, you can automate alerts and reminders, eliminating repetitive tasks and increasing efficiency.
Keep track of your patients wherever they are
Find a direct, fast and intuitive channel to monitor and follow-up.
Hilly gives HCPs an open line to know how patients are doing and how outcomes are progressing avoiding unnecessary appointments and workload.
Janet Atkins
Female, 60 · Heart Failure
Follow-up
Hilly suggestion
Evaluate alert signs & symptoms of Heart Failure
Does the patient present any signs of alert?
Yes
No
Patient communication
Red flags
Communication Goal
Evaluation of alert signs that can point to an imminent case of heart failure.
Every week
2-minute call
Sending Tomorrow
Send later?
Manage unexpected and emergency episodes.
Using the patient information collected asynchronously, Hilly automatically updates the patient status within the care journey and alerts healthcare professionals to any irregularities.
Janet Atkins
Female, 60 · Heart Failure
New treatment
Drug adjustment
Loop diuretics (Class I)
Follow-up
Patient communication
Congestive symptoms
Done
Communication sent
Ongoing
Patient response
Patient response
Alert signs found!
Resolve
Dismiss
Recommended actions
Mobile appointment
Nursing
Follow up
Patient questionnaire
Make the best use of time
Patient frustration and mistreatment are major problems caused by poor or defective patient data. Accurate pre-loaded data helps HCPs to make the right decisions, save time, and anticipate requirements.
Patient communication received
Next appointment prep
Today
Communication sent
Today
3/3 received
Today
Automations
Patient response details
Next appointment preparation
Ongoing
3/3 received
Next communication
Tomorrow
Enter your current weight
Are your ankles or legs more swollen than normal?
Clothes or shoes tighter than normal?
Have you been sleeping with more pillows than normal?
Use automation to speed up care and support HCPs.
UpHill interprets the information sent by patients to automate decisions, thus eliminating low-value and repetitive tasks, that burden HCPs and delay patient care.
Patient communication
Next appointment prep
Today
Communication sent
Today
3/3 received
Today
Automations
Patient communication
Automations
Automated actions
Diagnosis
Echocardiogram scheduled automatically in 2 days
Communication
Patient advised about warning signs
Allow patients to be autonomous.
Send relevant and detailed care instructions to keep patients engaged post-visit, while feeling closely monitored by a healthcare professional.
Your personalized plan
Heart Failure
Monitoring Heart Failure is important, here are some valuable resources and links for you to learn more.
Learn warning signs & symptoms
How to adapt your lifestyle to HF
Manage your medication
Another link below window
Learn warning signs & symptoms of Heart Failure
Learn the signs for heart attack, and remember: Even if you’re not sure it’s a heart attack, have it checked out.
Typical symptoms of heart failure:
Shortness of breath
Chest pain
Rapid weight gain
Loss of apetite/nausea
Why Hilly?
Reinforce professional-patient relationship
Hilly ensures patients feel closely monitored by healthcare professionals throughout their long-term care journeys, as well as gaining a full understanding of their treatment whilst spending less time going to hospitals.
Simple self-monitoring
Enable patients to continuously track their own physical condition based on objective data, without having to resort to invasive medical devices or procedures.
Take action on patient outcomes
More than just gathering PROMs and PREMs, Hilly uses this information to update a patient's care journey, predict unexpected episodes, and alert healthcare professionals.
Centralise multiple communications
Hilly provides a central system to distribute diverse messages as required, from educational material to medical alerts.
One assistant, multiple communications
Voice
Multiple languages are not a problem: our software is ready to recognise several languages.
Webforms
Various premade surveys are ready to send, enabling the collection of all the relevant data for the patient's journey progression.
Email/SMS
The same information is sent through email and SMS, redirecting patients to the most convenient channel.
Supporting communication between multiple information systems
Data exchange made simple
UpHill uses HL7 FHIR to standardize pathways’ digital format and to communicate with other information systems, streamlining health data exchange with hospitals’ information systems.
Updated data catalogs
Using up-to-date catalogs to represent drugs, substances, diagnosis and procedures, UpHill ensures semantic interoperability and reusability of recorded data.
Unified terminology
With SNOMED CT, UpHill is able to process detailed clinical information automatically and to standardise the medical taxonomy used by different professionals in electronic health records.
Establishing safety as a core value
Certified Medical Device
UpHill has officially certified its software as a Class IIa medical device, marking a significant milestone in healthcare technology. This achievement places UpHill among the first European software companies to obtain this certification, reinforcing our leadership in care orchestration and automation fields.
ISO 27001:2022 certified
UpHill is built on a broad culture of security that meets the demands of the healthcare industry, as exemplified by our ISO 27001:2022 certification, awarded by the prestigious British Standards Institution, assuring our clients and partners that their sensitive healthcare information is protected with the utmost care and diligence.
Privacy protection by design
UpHill is GDPR compliant, as part of our commitment to protecting the privacy of our clients' patients' personal health information. Our rigorous adherence to the GDPR ensures that all data handling, storage, and processing activities are conducted with the highest levels of security and respect for individuals' data rights.
UpHill is compliant with relevant industry-standard certifications
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